Last updated: January 2025
About Wmart Online Services
AI Agency
AI tools, software solutions, domain & hosting services at wmart.in
E-commerce Platform
Complete online marketplace solutions at worldmart.in
AI Website Builder
AI-powered website building at freeonlinestore.in
Pricing Policy
Service Pricing Structure
AI & Software Services (Wmart.in)
- - AI tools and software licenses
- - Domain registration and hosting
- - Consulting and development services
- - Support and maintenance
Related Platforms
- - E-commerce marketplace services (WorldMart.in)
- - Website builder, templates, plugins (FreeOnlineStore.in)
- - Integrations and migrations
- - Training and onboarding
Payment Terms
- All prices are in Indian Rupees (INR) unless otherwise specified
- Prices include applicable taxes and fees as per Indian regulations
- Payment is required at the time of purchase for most services
- Subscriptions are billed per the selected billing cycle
- We may modify pricing with 30 days advance notice
Accepted Payment Methods
Credit/Debit Cards
PayPal
Net Banking
UPI & Wallets
Shipping & Delivery Policy
Digital Services Notice
Most services are delivered electronically. Physical shipping applies only to specific products when applicable.
Digital Service Delivery
Instant Delivery
- - AI tool access
- - Software licenses
- - Account activations
- - Website templates
24-48 Hours
- - Domain setup
- - Hosting activation
- - Custom configurations
- - Migration services
3-7 Business Days
- - Custom development
- - Design consultations
- - Complex integrations
- - Training sessions
Physical Product Shipping (When Applicable)
- Shipping charges based on product weight, dimensions, and destination
- Processing time: 1-3 business days before dispatch
- Delivery estimates: Metro (2-4 days), Other cities (5-7 days)
- All shipments are insured and trackable
Terms and Conditions
Acceptance of Terms
By accessing and using our websites and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our services.
Service Description
AI & Digital Services (Wmart.in)
AI tools and platforms, software solutions, domain and hosting services, integrations, and consulting.
Related Platforms
E-commerce services via WorldMart.in and website builder services via FreeOnlineStore.in.
User Responsibilities
- Provide accurate and complete information during registration and transactions
- Maintain the confidentiality of account credentials
- Comply with all applicable laws and regulations
- Do not use services for illegal, harmful, or unauthorized purposes
- Respect intellectual property rights of all content and services
Limitation of Liability
Wmart Online Services is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.
Important: Our maximum liability for any claims related to our services shall not exceed the amount paid by you for the specific service during the twelve months preceding the claim.
Intellectual Property
All content, trademarks, service marks, logos, and intellectual property on our platforms remain the property of Wmart Online Services or their respective owners. Users are granted a limited, non-exclusive license to use our services as intended.
Governing Law
These Terms and Conditions are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
Privacy Policy
Your Privacy Matters
We protect your personal information and are transparent about how we collect, use, and share your data.
Information We Collect
Personal Information
- - Name and contact details
- - Email addresses
- - Phone numbers
- - Billing addresses
- - Payment information
Technical Data
- - IP addresses
- - Browser information
- - Device identifiers
- - Usage analytics
- - Cookies and tracking
Service Data
- - Account preferences
- - Transaction history
- - Support interactions
- - Website content
- - Usage patterns
How We Use Your Information
- Provide, maintain, and improve our services
- Process payments and prevent fraudulent transactions
- Communicate about services, updates, and promotional offers
- Analyze usage patterns to improve services
- Provide customer support and resolve issues
Data Security
Technical Safeguards
- - SSL/TLS encryption
- - Secure data centers
- - Regular security audits
- - Access controls
Operational Security
- - Staff training programs
- - Data backup procedures
- - Incident response plans
- - Compliance monitoring
Your Rights
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your personal data
Third-Party Services
We work with trusted third-party payment processors, hosting providers, and analytics services. These partners are bound by data protection agreements and only process data as necessary to provide their services.
Key Partners Include:
Cancellation & Refund Policy
Refund Processing Time
Approved refunds are typically processed within 5-10 business days, subject to payment method and bank processing times.
Service-Specific Refund Policies
Refundable Services
- Subscription Services: Cancel within 7 days for full refund
- Domain Registration: 5-day money-back guarantee
- Hosting Services: 30-day money-back guarantee
- Physical Products: 15-day return policy
- Consulting Services: Cancel before service delivery begins
Non-Refundable Services
- Digital Downloads: Instant access products and software licenses
- Custom Development: Completed development work
- Setup Fees: One-time configuration and setup charges
- Third-party Licenses: External software and service fees
- Marketplace Commissions: Transaction fees on completed sales
Refund Request Process
Contact Support
Submit a refund request through our support channels
Review Process
Our team reviews your request within 2-3 business days
Decision Notice
You'll receive an email with our decision and next steps
Refund Processing
Approved refunds are processed to the original payment method
Cancellation Procedures
- Account Services: Cancel anytime through your account dashboard
- Subscriptions: Cancellation takes effect at the end of the current billing period
- Email Confirmation: All cancellations are confirmed via email
- Data Retention: Account data retained for 90 days post-cancellation
Special Circumstances
Technical Issues: If our services are unavailable due to technical problems for more than 24 hours, you may be eligible for service credits or partial refunds.
Exceptional Cases: We may consider refunds outside our standard policy in exceptional circumstances. Each case is reviewed individually by our management team.
Contact Information
Get in Touch
India
Business Hours
For urgent technical issues, our emergency support is available 24/7 via email.